Contact Us

Matthew Arnold, Drug Assistance Program Coordinator

Alicia Cooke, Health Insurance Program Coordinator
Temporary number during COVID-19 emergency: 504-877-4873

Mikelle Humble, Client Services Specialist
Temporary number during COVID-19 emergency: 504-877-5739

Erin Jensen, Client Services Specialist Supervisor
Temporary number during COVID-19 emergency: 504-607-2940

Kalyn Johnson, Client Services Specialist

Cherrika Lewis, Client Services Specialist
Temporary number during COVID-19 emergency: 504-877-4479

Tonda London, Administrative Coordinator

Tranisha Walker, Client Services Specialist
Temporary number during COVID-19 emergency: 504-877-3790

Phone: 
504-568-7474
You may leave a message with our receptionist at this number and a LA HAP person will return your call as soon as possible.

Secure Fax:      
504-568-3157

Mail:
Attn: LA HAP
1450 Poydras St
Suite 2136
New Orleans, LA 70112
LA HAP is not able to accept drop-off applications during this time.

E-mail:
lahap@la.gov
Please do not email with commercial interests. 
Do NOT send applications or other confidential client information via email.

 

For all questions about billing and payment, including premium payment verification and claims status,
please contact the HIP office in Baton Rouge.

Do you have general questions about LA HAP?  You can call us at 504-568-7474 (ask for the LA HAP program) or email us at lahap@la.gov.  PLEASE DO NOT SEND ANY APPLICATIONS OR CLIENT IDENTIFYING INFORMATION, INCLUDING UIN/URN, VIA EMAIL.