Resources for Case Managers
LA HAP Program Resources
LA HAP Policy & Procedure Manual (updated 5/4/18)
Release of Information (ROI) Form
Use this form if you want to grant permission to an agency to access and release client information to/from LA HAP. Form MUST be initiated and signed by client.
2018 Federal Poverty Income Guidelines for Ryan White eligibility (updated 6/27/18)
Note: LA HAP follows the same income guidelines used by the state Medicaid program.
Webinar Archive
Open Enrollment 2019: A Guide for LA HAP Assisters
This webinar was presented in October 2018. It reviews the basics of Open Enrollment and action steps which must be taken by LA HAP clients.
Changes to LA HAP Dental Policies
This webinar was presented in October 2018. It reviews changes to LA HAP dental coverage policies for the 2019 plan year.
Orientation to the Louisiana Health Access Program
This webinar introduces LA HAP coverage and utilization. It is presented on the first Thursday of every month at 10 am. Contact lahap@la.gov for more information.
LA HAP 2.0!
This webinar goes into more specific detail regarding HIP and LDAP utilization, serving special populations, and clients’ rights and responsibilities.
2017 Federal Tax Filing Considerations for LA HAP Clients
This webinar reviews premium tax credit reconciliation, exemptions from the uninsured fee, and other considerations for federal tax filing. Presented 3/27/18.
Ramsell User Resources
Ramsell User Request Form
For the purposes of tracking client eligibility, LA HAP grants Ramsell User Interface access to agencies who receive Ryan White funding to conduct case management and/or who manage caseloads of at least 50 Ryan White-eligible clients. Do NOT use this form if you are receiving an error message that your Ramsell web access has expired. Instead, contact Ramsell Technical Support at 1-888-311-7632.)
Instructions for running reports in Ramsell (updated 10/26/17)
Ramsell Plan and Group Key (updated 10/26/17)